How It Works

Understand our Fulfillment Process

Our process begins and ends with your customer front of mind. From the instant an order originates to that moment a customer opens your package, we put your business first.

We doubt you’re suffering from a lack of choices when it comes to fulfillment providers. Learn why Pro Star is simply the best single-source logistics solution for mid-level marketing and direct sales enterprises.

 

Receiving

Inspection

Storage

Packaging

Shipping

We use a proprietary Warehouse Management System (WMS) to quickly scale our operations and get your product ready for picking at mach speed.

All inventory is thoroughly checked upon arrival. We ensure you received the amount that was ordered and that no product is damaged, crushed, missing, chewed or used.

Once inventory has passed inspection, it’s ready for shelving. Strategic inventory storage is one of the most important aspects in order fulfillment operations—and we love being strategic.

Pro Star boasts a 99.84% order accuracy rate compared to 99.5% industry standard. That might not sound like much, but you’ll save way more than a fraction of a percentage point in business expenses when you use our expertise and technology to boost order-processing efficiencies.

After an order has been picked and packed, it is moved to a shipping station and prepped for delivery. The shipping station weighs the package, determines the best shipping method and updates its status so you can track the order to its point of delivery.

Pro Star also takes care of all return and exchange requests according to your company’s policies. Don’t worry, we know that people who return your products never really deserved them in the first place.

Take the stress out of order fulfillment

Talk to a specialist